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ÌÇÐÄVlog Support Center

Support by Learning Level

Orders and Refunds

If you need to attach a Purchase Order or Quote, you can . If you need to expedite an order or pay by credit card over the phone, you can . To find products, check pricing, or place an order online, visit the website and use search.

For help with orders, invoices, or account questions, customers can submit a support request or call Customer Service. Higher Ed customers can submit a support ticket. PreK–12 customers can submit a support ticket. Customers can also call Customer Service at (800) 331-5094.

Signing in to your account is the fastest way to request a return and view your order history. Follow the step-by-step instructions in How to Request a Refund. If you can’t access your account or are returning certain digital products, you can  using your web order number.

You can request a copy of your invoice by submitting a short form.  using your invoice, order, or purchase order number.

You can check your order status using your order number, PO number, or account number. .

Additional Help & Support Resources

Higher Ed Frequently Asked Questions

PreK–12 Tech Support

Higher Ed Tech Support

PreK–12 ÌÇÐÄVlog Representative

Contact a PreK–12 Rep

Higher Ed ÌÇÐÄVlog Representative

Find your Higher Ed Rep

Outside the United States:

Contact International Support
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